How Banks Can Build Trust and Loyalty with Black and Hispanic Communities

Hispanic female bank teller assists Hispanic male bank patron

Building trust and fostering loyalty are critical for financial institutions looking to serve Black and Hispanic communities. Historically, banks have faced significant challenges in earning the trust of these underserved groups due in part to discriminatory practices and systemic barriers that have persisted for centuries. However, by adopting a forward-thinking approach and committing to actionable […]

Navigating the Future: CFPB Closure and Banking Industry Impacts

Man sitting at a desk behind a computer visibly frustrated with stock tickers behind him.

The news surrounding the potential closure of the Consumer Financial Protection Bureau (CFPB) has sent ripples through the financial sector. Established to oversee consumer financial protection, the CFPB has played a central role in enforcing federal financial laws, dismantling unfair practices, and safeguarding consumer rights. For financial services marketers and banking professionals, the potential disbandment […]